Billing
Billing & Service Management Documentation for Billing & Service Management is being prepared.
Billing and invoices
Billing & invoices This page explains where to find your invoices in the Client Area and how billing typically works for OneProvider services. Where to view invoices Log in to the OneProvider Client Area. Go to Billing. Open Invoices. From there you can usually: View invoice...
Renewals, cancellations, and refunds
Renewals, cancellations, and refunds This page explains how renewals and cancellations generally work at OneProvider, and what to expect regarding refunds. Important Exact eligibility and conditions can vary by product and payment type. Always follow the terms shown at checkout and in you...
Service changes
Service changes This page explains common service changes you can make after purchase, and where to request changes that are not self-service. Common types of service changes Depending on the product, you may be able to request or perform changes such as: Upgrading/downgrading a plan (reso...