Console access

Console access provides a direct view of your VM’s screen/terminal and can help when SSH/RDP is not working (for example, due to firewall rules, network misconfiguration, or boot issues).

When to use console access

• SSH/RDP is blocked by firewall rules
• The VM is booting but not reachable over the network
• You need to troubleshoot network settings
• You need to view boot errors

How to open the console

1. Log in to the OneProvider Client Area.
2. Open OneCloud and select your project.
3. Click the VM/instance to open its details.
4. Click Console / Open console (label may vary).

A console window will open in your browser.

Tips for using the console

• Linux: log in with your usual username/password (or follow on-screen prompts)
• Windows: console access may show boot status; for administration you will typically use RDP once networking is working
• If the console is blank, wait a moment and try sending a key input (some consoles require a click to focus)