Connect to a VM

This guide explains how to connect to your OneCloud VM after deployment. The exact connection method depends on whether your VM runs Linux or Windows.

Find your VM’s access details

Log in to the Client Area.
Open OneCloud and select your project.
Click your VM/instance to view its details.

You will typically need:

The VM’s public IP address
The username (commonly root on some Linux images, or a distribution-specific user)
Your SSH private key (Linux) or password/credentials (Windows)

Important

Keep credentials and private keys secure. Do not share them in tickets or messages unless specifically requested via a secure process.

Connect to a Linux VM (SSH)

From macOS / Linux

BASH

ssh username@YOUR_SERVER_IP

If you use a specific SSH key:

BASH

ssh -i ~/.ssh/your_key username@YOUR_SERVER_IP

From Windows (PowerShell)

POWERSHELL

ssh username@YOUR_SERVER_IP

Tip

If you cannot connect, confirm that you are using the correct username for your chosen Linux image, and that your SSH key matches the one added during deployment.

Connect to a Windows VM (RDP)

Retrieve the Windows administrator credentials from the VM details page (if provided there).
Open an RDP client:
- Windows: Remote Desktop Connection
- macOS: Microsoft Remote Desktop
Connect to:
- Computer: YOUR_SERVER_IP
- User: Administrator (or the provided user)
- Password: as shown/provided after deployment

Note

If the password is not immediately available, wait a few minutes after first boot and refresh the VM details page.

Troubleshooting connection issues

VM is not running: start it from the OneCloud panel
Wrong IP: confirm you are using the VM’s current public IP
SSH key mismatch: ensure you used the correct private key file
Local firewall / network restrictions: try another network if blocked
Service not ready yet: give the VM a few minutes after first boot