Start/stop/reboot a VM
This guide explains how to start, stop, and reboot a OneCloud VM (instance) from the OneCloud interface.
Important
Stopping a VM can cause downtime. Always ensure your applications can handle an unexpected shutdown (for example, by using clean shutdown procedures inside the OS).
Where to manage power actions
- Log in to the OneProvider Client Area.
- Open OneCloud and select your project.
- Click the VM/instance you want to manage.
- Use the power controls on the instance page.
Button labels may vary, but commonly include Start, Stop, and Reboot.
Start a VM
Use Start to power on a VM that is currently stopped.
- The instance status should change to Running once started.
- Wait a moment for the operating system services (SSH/RDP) to become available.
Stop a VM
Use Stop to power off the VM.
- This will take the server offline.
- For best results, stop services and shut down the OS cleanly first (when possible).
Caution
Forcing a stop/shutdown can lead to filesystem or database corruption if the OS is not shut down cleanly.
Reboot a VM
Use Reboot to restart the VM.
- This is useful after installing updates or changing system settings.
- Expect a brief interruption while the VM reboots.
If the VM is unresponsive
If the VM does not respond to reboot or you cannot connect:
- Wait a few minutes (the OS may still be booting)
- Check Console access (if available)
- Consider Rescue mode / recovery (if supported)
- If the issue persists, open a support ticket with:
- Instance ID/name
- Region/location
- What action you attempted and what happened